Commerical FAQs

Mission Trail Waste Systems’ representatives are commonly asked the below questions. Please click the question to reveal the answer.

How do I start/stop or increase/decrease service?
Please contact us during regular office hours. If you contact us during off hours, we will get back to you the next business day.
What are the current collection rates?
Please contact us during regular office hours. If you contact us during off hours, we will get back to you the next business day.
What goes in the recycling?
Click here to review a list of common items.
My garbage/recycling was missed on my collection day. Who do I report that to? Can a truck be sent back?
Please contact us and provide your service address. Also let us know which container was missed. If the miss is reported within 24 hours, we can send a truck back around within one business day. Please be sure the container is not blocked or overloaded, and that the materials are properly sorted. Note: if your container was missed because it was not accessible, a fee may apply for the return trip.
Who can answer my billing question(s)?
Please contact us during regular office hours. If you contact us during off hours, we will get back to you the next business day.
Will my service be delayed due to a holiday?
Mission Trail observes Thanksgiving, Christmas Day, and New Year’s Day. Customers may experience a delay in service when one of these holidays falls on a weekday. During a holiday week, service preceding the holiday is unaffected. Customers whose regular service day falls on the holiday or after, however, will receive service a day late. For example, during Thanksgiving week, only customers with Thursday and Friday service are affected. Thursday customers will have their carts serviced on Friday. Friday customers will have their containers serviced on Saturday.
What are the approximate measurements of Mission Trail’s bins?
All of our front-loading bins, commonly called dumpsters, are 72” long. Below are the remaining approximate measurements:
One Cubic Yard Bin—30.25” high x 26” wide
Two Cubic Yard Bin—38” high x 36” wide
Three Cubic Yard Bin—48.5” high x 42” wide
Four Cubic Yard Bin—48.5” high x 54” wide
Six Cubic Yard Bin—72.5” high x 54” wide
Eight Cubic Yard Bin—80” high x 66” wide

All of our debris boxes are 8’ wide. Below are the remaining approximate measurements:
10 Cubic Yard Box—2.5’ high x 14’ long
20 Cubic Yard Box—4’ high x18’ long
30 Cubic Yard Box—5’ high x 20’ long
40 Cubic Yard Box—6.5’ high x 22’ long